Privacy policy

Introduction
GemSense ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase.

Information We Collect
We collect information you provide directly to us, such as your name, email address, shipping address, phone number, and payment information when you place an order. We also collect browsing data such as IP address, browser type, and pages visited through cookies and similar technologies.

How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to your enquiries and support requests
- Improve our website and services
- Send promotional communications (only with your consent)

Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering orders. These providers are bound by confidentiality agreements.

Data Security
We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All payment transactions are processed through secure, encrypted channels.

Your Rights
You have the right to access, correct, or delete your personal information. You may opt out of promotional emails at any time by clicking the unsubscribe link in any email or contacting us directly.

Cookies
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us
If you have any questions about this Privacy Policy, contact us at support@gemsense.in.
GemSense, Raghu Nagar, Delhi, 110045, India.